IT Senior Director, Computer Operations
University of Pennsylvania
Donna Jacobs is IT Senior Director, Computer Operations within Information Systems and Computing (ISC) at the University of Pennsylvania in Philadelphia. Donna has more than 15 years in the Investment Banking and Credit Card Banking Industries (JP Morgan, MBNA, First USA/Bank One) in various roles, including Data Center Management, Help Desk Management, Project Management, Disaster Recovery, Crisis Management and associated Data Center Operations disciplines. Following her tenure in Banking, Donna worked in the Data Center Outsourcing industry with Computer Sciences Corporation in Data Center Management, Global Monitoring Center Management, and Customer Relationship roles. During this time, she had many opportunities to touch numerous industries including Education, Health Care, Manufacturing, and Chemical. Donna holds a B.A. from Neumann University and an MBA from Wilmington University.