Director- End User Services
Bhasker Rao is a Business and Technology Management Professional in the Information Technology & Telecommunications Industry with deep domain knowledge and industry recognized certifications on IT Service Management, IT Security & Governance, Quality Management and Program Management. He is having International Experience working with teams across various countries, supporting large multi-national clients across Americas, EMEA and India, in various industry segments including Banking & Financial Services, Insurance, Industrial, Healthcare, Supply Chain, Transportation and Retail. Strong capabilities to map Business Goals to IT Deliverables, re-engineer processes and executing them to increase effectiveness.
Bhasker is a Certified IT Service Manager (ITSM), ITIL V3 Expert, Certified Six Sigma Black Belt, Certified Project Management Professional (PMP), Certified Information Systems Auditor (CISA), Certified in the Governance of Enterprise IT (CGEIT), and Certified ISO 27001 Implementor.